My story: I set up my ring registry, then set up my ring order, and there was no communication between their tiny office about my order/registry. They went ahead and made my rings without the donated gold and were about to ship them before I left an enraged message on their phone after I got an email from them telling me they were done. I had left 3 voicemails prior to discuss my order, and this was the only one they returned. If my family hadn’t already donated to them, I would have cancelled my order on the spot. As of 2 day ago, they said they were starting on my ring now that my donated gold was back from the refinery. Today (as in 2 days later) they say my rings are done. Hmm, funny how they say that it takes 2-3 weeks to create a ring when mine only took 2 days. I just know they didn’t use the gold my family donated and are sending the original one they made without my family’s donation. This puts a horrible cloud over my wedding set. These people are liars and corrupt and give the eco-industry a bad name. Go somewhere else who is honest.