SheFinds Advice: How to Return (most) Anything

May 10, 2007 by SheFindsSuzelle
shefinds | Style

Worried about going a little overboard dring this week’s shopping bonanza? Take heart, most sales are NOT final, and most online retailers even offer free returns, because stuff breaks, wears out, and sometimes your taste just isn’t what it was when you started your 3 day shopping binge. Instead of trashing it, lying to the warranty people (Dropped my phone in water? Of course not! I just opened it one day and it wouldn’t work. ), or even regifting it, just send it back. That’s the advice of and They say it often comes down to semantics and customer service. So use both to your advantage the next time you sit on your expensive sunglasses or when a product simply doesn’t live up to its promise.

Cliff Note’s version on how to do it:

1. Is it under warranty? If so, follow warranty directions. If not, see #2.

2. Is it worth 10 minutes of my time? If no, pitch product. If yes, go to #3.

3. Write an honest letter. Vent your frustration or simply admit fault and ask for a free replacement. But really be honest if the damage is your fault. Companies (and people) are generally caught off-guard by a straightforward I-did-it and will try to help you out.

4. Pack it up and send it off. Google the manufacturers address and send it off—don’t send it to the warranty houses.

5. Let it go. It might work, it might not. But hey, you tried. With any luck, you’ll get all sorts of discount offers and new products.

*A note of caution: This might not work with large retailers or other department stores. They’re vigilant to prevent return fraud, so make sure you hold on to your receipt whenever you’re aiming to replace a shrunken sweater, itchy mittens or too-short tights. And if it’s a manufacturing defect, point that out.



fashion, how to


From Our Partners

Learn more about RevenueStripe...

From Our Partners

Learn more about RevenueStripe...


Every Woman Should Own This $35 Midi Dress--It Makes You Look *So* Good

I'm a firm believer in self-love and -confidence ...


Drop What You're Doing! Nordstrom Has Outdoor Voices Leggings On Sale For 50% Off Right Now

Nordstrom's Anniversary sale may be starting later this week, ...


This Is The Lightweight, Hands-Free Bag Every Woman Should Be Carrying This Summer

Remember when crossbody bags blew up a few years back? ...


7 Linen Pieces You'll Want To Live In All Season Long

When the forecast is 90 degrees+, the last thing you ...


Psst! You *Need* This $20 Nordstrom Top In Your Summer Wardrobe

It's not every day that you can get clothing ...


This Is The One Dress *Every* Woman Should Own For Special Occasions

One of the things I love most about summer? All ...


This $29 Dress Is Super Flattering On So Many Different Body Types

If there's one thing you can never have too ...


The Perfect Summer Tank Is Only $13 At Nordstrom Right Now

If you mistakenly thought you were prepared for the summer ...


We Found The 8 Best Leopard Print Skirts And You Need To Get Your Hands On One

Here at SheFinds, it is no secret that our editors ...