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Target Just Made A Huge Change To Its Return Policy & Customers Are Freaking Out

January 22, 2021 by Justine Schwartz
shefinds | News
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Target, along with fellow retailers Walmart and Amazon, has confirmed that they’re offering some shoppers the opportunity to keep or donate items that they wish to return.

That’s right, you might not have to send back those unwanted items–even after you’ve received a full refund. WHAT is happening!

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Women Are Swapping Their Boring Water For This Ice Pop Electrolyte Mix!
Aisle filled with products at Target store.

READ MORE: Cotsco Just Announced This HUGE Change To Its Stores--Customers Are Freaking Out!

A representative for the Minneapolis-based company recently confirmed to the Wall Street Journal that the option was offered in "limited circumstances" where the items were "unlikely to be resold." Wow, so fascinating!

Shopper exploring items at Target retail store.

The spokeswoman told the paper that the company gives customers refunds then encourages them to donate or keep the item.

Business Insider reported on the news, asserting that these big name retailers told shoppers to keep what they back, even if and when a full refund for the item had been issues.

READ MORE: Target Just Announced A Major Recall--Customers Are So Upset!

Inside view of a well-stocked Target store.

It was actually cheaper for the retailers to refund the purchase price and let customers keep or donate the products, than to pay for return shipping on items that they wouldn't be able to re-sell.

"For inexpensive items or large ones that would incur hefty shipping fees, it is often cheaper to refund the purchase price and let customers keep the products," the WSJ wrote.

READ MORE: Customers Are So Mad: Whole Foods Was Just Caught Doing The Most Shocking Thing To Their Groceries

Author:

Editorial Director

Justine Schwartz is a veteran women's lifestyle editor; she's written extensively about style & beauty tips, health advice and wedding planning. Her work has appeared in New York Magazine, Huffington Post and New York Weddings. Justine has been with SheFinds since 2010; you can reach her via email at Justine@shefinds.com.

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