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Chick-fil-A Customers Are Divided On Social Media As A Location Enforces An 'Odd' New Policy Against Unaccompanied Minors: 'Pretty Sad'

August 23, 2025 by Abigail Connolly
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Chick-fil-A customers are buzzing after a restaurant location in Ohio went viral when it put in a new policy regarding children and teenagers under the age of 17, raising eyebrows among families.

A Chick-fil-A location in Ohio recently announced they were putting in a new policy that stated children under the age of 17 who wanted to eat at their restaurant must be accompanied by an adult, or they risk getting asked to leave. While they didn’t go into much detail, customers are assuming the location put this policy in place due to some rowdy kids and teenagers causing a disturbance for other diners. It sparked a national conversation amongst Chick-fil-A customers, who are having mixed reactions to the rule. Read more about it below.

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A Chick-fil-A In Ohio Sets A New Restaurant Policy For Unaccompanied Minors

On August 13th, a Chick-fil-A location in Kettering, Ohio, posted an announcement for a new store policy they were putting into place, one that isn't seen at most Chick-fil-A locations. On Facebook, they wrote that they were putting the new rule into action in honor of "back to school season," and called it their "Teen Chaperone Policy."

 

"To ensure a safe and respectful environment for all guests," began their announcements. "Guests 17 and under must be accompanied by a parent, guardian, or adult chaperone to dine in. Unaccompanied minors may be asked to leave. Thank you for helping us keep Chick-fil-A family-friendly!"

 

The post went viral after numerous Ohio customers began weighing in on the issue. While they haven't elaborated much more, many believe this policy was put in place after the restaurant started having problems with rowdy teenagers who would go into the location over the summer.

 

Chick-fil-A is also known as a notoriously more conservative chain, emphasizing their "family-friendly" feel, which may have been affected by noisy or disruptive kids during the school season and summer.

Chick-fil-A Customers React To The Ohio Store's Policy On Social Media

Even though the specific "Teen Chaperone Policy" is currently only happening in the Kettering, Ohio, store and has not been officially enforced throughout all CFA locations, customers from all over the country are weighing in on it, and many seem divided.

 

While some customers think the policy is a good idea, having had their meals disrupted by disorderly teenagers or kids, others are furious and believe it's an unfair rule that is making them not want to eat there anymore.

 

"Pretty sad that the good kids are getting punished," wrote a customer on Facebook. "How about instead of a chaperone policy, they say that they have the right to remove anybody from their property?"

 

"My son and his friends looked forward to walking there after school on Fridays!" added a customer who is also a mom. "[But] I also absolutely agree [that] if someone is being disruptive, they should be asked to leave."

 

On Reddit, more chicken enthusiasts shared their thoughts on the issue, with some of them applauding the Ohio location for enforcing the rule.

 

One user called the policy "pointless," but another wrote that "if parents could manage to raise kids who are more respectful of others, this wouldn't be necessary."

 

"I thought it was odd at first, but I absolutely understand their thoughts behind it," commented a user.

 

While it's unclear whether customers should expect to see more policies like this popping up in other restaurant locations, it's certainly a debatable topic.

Author:

Editorial Assistant

Abigail is a journalist based in Brooklyn, New York. As an Editorial Assistant for SheFinds, she covers topics ranging from celebrity news and fashion to wellness. She has written for other publications, including Chip Chick, Bandsintown, BroadwayWorld, and more. When she isn't writing, Abigail loves spending time in the city with her friends, being a 'dog mom' to her Chihuahua, and singing along to some of her favorite music.

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