Walmart is implementing a large scale redesign plan for its stores in an attempt to make shopping a more seamless process while also meeting the new demands of customers during the coronavirus pandemic.
These planned redesigns will make stores easier to navigate for customers while also making contactless payment more efficient.
Keep reading for all the details!
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According to the company's press release, these store updates are meant to create a better "omni-shopping experience."
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The statement explains, "Walmart has been on a transformational journey for several years now, reimagining ways to create seamless omni-shopping experiences that save our customers time and inspire them whether in-store, online or via mobile."
These updates include an increase in directional signage as well as "digital navigation" to help customers have an efficient shopping trip.
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Likewise, this redesign is largely dependent on customers downloading Walmart's app. For example, the release explains, "Throughout the store, bold, dimensional typeface (e.g. SEAFOOD, BEEF and DAIRY) directs customers to the exact section they are looking for, while aisles are marked with letter and number combinations to guide customers from phone to product."
The stores are also increasing their contactless payment options.
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"Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers. Select locations will also have Scan & Go to help customers manage their checkout directly," the statement explains.
This new store plan will be implemented in almost 200 Walmart locations by the ends of this fiscal year, and that number will jump to almost 1,000 Supercenters by the end of the next fiscal year.
