Costco has changed its return policy for Covid-19–and customers are freaking out!
According to notices posted at Costco stores last week, the wholesale change is no longer accepting returns on key items amid the novel coronavirus outbreak, such as rice and toilet paper.
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An eagle-eyed customer snapped up this picture of a sign at one of the chain’s checkout registers that warns customers that returns will not be accepted on such items, as well as water, sanitizing wipes, Lysol, paper towels and more.
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Similar notices have been captured on other Costco fan accounts, with shoppers flooding the comments sections.
While some expressed approval of the new policy due to safety concerns, others showed frustration with shopping for essentials during the pandemic.
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"I think they should take the items back so others can buy," one user wrote, referencing the supply shortages many stores have faced.
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"I’m tired of all those people that buy toilet paper and think they can just return it later when they don’t need it," wrote another, hopeful that the new policy would deter panic shopping.
The company hasn't confirmed whether the new policy is on a store-by-store basis, or part of a larger national policy for all stores.
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