Dunkin’ might be switching to contactless checkout sooner than you think!
The company announced that it is testing a completely contactless checkout location in California–which means you could seeing more like it nationwide shortly!
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While many food chains are developing mobile-friendly checkout experiences amid the novel coronavirus outbreak, Dunkin' is not one to be left behind (Americans do run on them, after all!) and has developed a store model that removes human interaction from the exchange.
The Massachusetts-based breakfast chain announced that it has developed a store location similar to an Amazon Go where customers order online, walk in and grab their coffee or food order without having to wait on-line or pay in person.
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The national chain announced via press release that it was the latest in a number of food companies, groceries stores and other stores moving to contactless check-out amid the global health crisis.
How it works: download the Dunkin' app and use a QR code displayed on phones to enter the door. Access self-service areas for donuts, coffee and more, and receive a digital receipt when you exit the store.
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"We continue to look for ways to make the Dunkin’ brand more convenient and accessible, whether that’s through digital technology, including our DD Perks program, mobile ordering via the Dunkin’ app, delivery, and curbside pickup, or our NextGen restaurant design, which emphasizes faster, contactless service,” a spokesperson for the company told FOX Business.
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The change seems to make sense for the company, with retail stores suffering. In July, Dunkin' said it expected to permanently close 800 U.S. locations by the end of the year.
