This is an archived article and the information in the story may be outdated. Please check the time stamp on the story to see when it was updated last.
It seemed like a good idea at the time.
The iPhone X was officially released in early November, though scores of Apple fans had pre-ordered the phone even before that date — to the tune of $1,000. The device boasts Face ID recognition and a few other incredible innovations (including the best camera yet). But now that the honeymoon period with iPhone X is ending, some are reporting they've decided to return their devices.
Being hit with the realization that their credit card statements are about to reflect this expensive purchase is a reason for some — but, for others, there's an even scarier reason they're returning their iPhone X.
Photos: Shutterstock
Hackers Claim They've Found A Way Around Face ID
The facial ID recognition feature was a major selling point for many buyers, but just days after its release, hackers from Vietnam claim they've been able to crack the Face ID by duplicating someone's face to unlock his iPhone X. The security firm Bkav even released a video with their blog post showing the relatively easy way they created a 3-D composite of a face using plastic, silicone, makeup, and paper cut-outs. All in all, they claim the composite cost just $150 to make — and they insist Apple's Face ID can be "fooled by a mask."
It should be noted that security researchers have yet to confirm that this info is true, but it's enough to make some worry and question whether Face ID is safe.
iPhone X: Other Issues
As with any new, expensive tech device, it isn't uncommon to find glitches with software — and the latest iPhone has its share of problems. A limited number of users are seeing a bright green line down the side of their handsets. Other reported problems with the iPhone X include burn-in, poor performance in cold weather, and software bugs (that have been addressed).
None of this is to say that there aren't a number of happy, satisfied iPhone X customers who wouldn't dream of giving up their new devices. And even those who admit they're returning their iPhone X's still rave about the smartphone. But possible Face ID security flaws and buyer's remorse will encourage some to return their phones and use the money toward a slightly simpler, but still innovative, device.
